Privacy Policy

Privacy Policy

Introduction

Welcome to https://plumbing-supplies-near-wodonga.thebestlocalpro.com! We take your privacy seriously and are committed to protecting your personal information in every interaction. This Privacy Policy provides a comprehensive overview of our data handling practices, ensuring transparency and compliance with global privacy standards.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to external links or third-party services accessed through our website. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

Your interactions with us may involve various data processing activities, including:

  • Account Creation: When you sign up for an account, we collect your name, contact details, and login credentials.
  • Purchases: We process payment information, order history, and shipping details for seamless transactions.
  • Communication: Whether through emails, phone calls, or text messages, we may record and store communication records for internal training and improvement purposes.
  • Website Usage: We track your browsing behavior on our sites to enhance user experience.

Personal Data Collection

We collect several types of personal data to provide and improve our services:

  • Account Information: This includes your name, email address, username, and password hash.
  • Payment Details: Securely stored cardholder information for seamless transactions.
  • Financial Records: We may retain records of financial transactions for accounting and legal purposes.
  • Purchase History: Details of products purchased, including quantities and dates.
  • Mobile Device Data: Unique identifiers like IP addresses, mobile network data, and device type to enhance user experience.
  • Location Information: Data collected from your GPS or location services when you interact with our apps.
  • Feedback and Reviews: Your comments, reviews, and ratings help us improve our products and services.
  • Social Media Profiles: We may collect data from social media platforms when you choose to connect them with your account.
  • Product Preferences: Information about the products you view, search for, or purchase.

Cookies Policy

We employ cookies, a common web technology, to enhance user experience and analyze website performance:

  • Strictly Necessary Cookies: Ensure basic functionality of our websites.
  • Preference Cookies: Remember your preferences and settings for a personalized experience.
  • Analytics Cookies: Track aggregated data for website optimization and business intelligence.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control non-essential cookies.

Data Retention and Deletion

We adhere to data retention policies that are in line with legal requirements:

  • Personal data is retained as long as necessary for the fulfillment of the purposes for which it was collected.
  • Once the purpose has been met or when required by law, we securely delete or anonymize the data.

Security Measures

We have implemented robust security practices to safeguard your personal information:

  • Encryption: All communication between your device and our servers is encrypted.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict privacy standards.

Children’s Privacy

Our services are not intended for individuals under 18 years of age, and we do not knowingly collect personal data from children in this age group.

Your Rights

Depending on your jurisdiction, you may have various rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Ask for corrections if your information is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Demand the deletion of your personal data in certain circumstances.
  • Restriction: Limit our processing of your data while we verify or dispute the accuracy of the information.
  • Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
  • Objection: Object to the processing of your data for specific purposes.
  • Non-Discrimination: Be free from unfair treatment due to exercising your data rights.

To exercise these rights or file complaints/appeals, please contact our Privacy Team via the channels provided below.

Changes to Privacy Policy

We may update this policy periodically to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and we encourage users to review it regularly.

Contact Us

For any privacy-related inquiries, feedback, unsubscribe requests, or data access/correction queries, please contact us: